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Customer Services - Police Communicator, Auckland Feb-March 2020


Join a contact centre with true purpose, making a difference directly to New Zealand communities. Use your communication and problem solving skills to impact other Kiwis' lives every day.

  1. Making our communities feel and be safer by taking phone calls from those in need
  2. A tight knit culture of support, where people care
  3. More than a job, with proven career development pathways within Police


About the role:

You will be the first point of contact to answer inbound enquiries from the public at their time of need. Whether you’re dealing with emergency or non-urgent enquiries, you will be trained to alleviate stress, accurately identify the needs of your caller and ensure the appropriate Police response via your knowledge of Police procedure.

While this role is meaningful and rewarding, with a highly supportive environment, it’s also the start of a career. NZ Police are committed to ensuring quality people stay and develop, with structured pathways into many other roles, including a police officer.


How to apply:

To apply please follow the below steps to ensure your application is successfully accepted to be considered for the position:

  1. Answer all the questions truthfully. Questions marked * are mandatory.
  2. Submit your current resume ONLY (no more than four (4) pages) outlining your skills and experience as relevant to the key responsibilities and key attributes of the role.
  3. When you have answered all questions, please click on 'SUBMIT APPLICATION' at the end of the page. It might ask you to answer question(s) that are mandatory before you are able to successfully submit your application.
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